Posts Tagged ‘UserExperience’
[PHPForumParis2021] Front-End Quality: Why It’s Also the Backend Developer’s Job – Martin Supiot & Élie Sloïm
Martin Supiot and Élie Sloïm, experts in web quality, delivered a compelling joint presentation at Forum PHP 2021, arguing that backend developers play a critical role in ensuring front-end quality. Representing Opquast, Élie, a pioneer in web quality standards, and Martin, a former AFUP treasurer, emphasized the interconnectedness of front-end and backend development. Their talk provided practical strategies for improving user experience through collaboration. This post explores four themes: shared responsibility, enhancing user empathy, optimizing error handling, and avoiding third-party dependencies.
Shared Responsibility
Martin Supiot and Élie Sloïm opened by challenging the siloed mindset of front-end versus backend development. They argued that backend developers, through their work on APIs and data processing, directly impact front-end performance and accessibility. Drawing on Opquast’s quality checklist, Élie and Martin highlighted how backend choices, like efficient API responses, influence user experience. Their collaborative approach at Opquast underscores the need for cross-functional teamwork to deliver high-quality web applications.
Enhancing User Empathy
A central theme was fostering empathy for users, particularly those with limited technical capabilities. Martin and Élie stressed that backend developers must consider how their code affects user interactions, such as ensuring clear error messages or accessible data formats. By prioritizing user needs, developers can create inclusive applications. Élie’s work with Opquast’s guidelines provides a framework for backend developers to align their work with user-centric front-end outcomes, enhancing overall usability.
Optimizing Error Handling
The duo emphasized the importance of thoughtful error handling, such as personalized 404 and 403 pages, to guide users effectively. Martin explained that a generic error page might lead users to blame their connection, whereas a well-crafted response provides clarity. While 500 errors are harder to test, Élie and Martin advocated for backend systems that deliver meaningful feedback, ensuring users remain engaged rather than frustrated, a principle rooted in Opquast’s focus on quality assurance.
Avoiding Third-Party Dependencies
Concluding their talk, Martin and Élie cautioned against relying solely on third-party authentication systems like Google or Facebook. They noted that such dependencies can exclude users without accounts, potentially losing 30% of a site’s audience. By designing backend systems that support independent authentication, developers can enhance accessibility and inclusivity. This approach, informed by Opquast’s best practices, ensures that backend decisions prioritize user access and engagement.